Privacy policy

Privacy Policy


Last Updated: 2025-08-20


Introduction


Farming Innovative RWA (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of all visitors, partners, and customers. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications.


By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect


We may collect the following types of information:


  • Personal Information: Name, email address, phone number, mailing address, and any other information you provide when filling out forms, subscribing to newsletters, or contacting us.

  • Business/Agricultural Information: Details shared by cooperatives, farmers, or organizations when engaging with us about seeds, trials, or services.

  • Non-Personal Information: IP address, browser type, device details, and website usage data collected through cookies and analytics.


2. How We Use Your Information


We use the information collected to:


  • Respond to inquiries, requests, or customer support needs.

  • Process product orders, trial registrations, or service agreements.

  • Send newsletters, updates, and promotional materials (you may opt-out at any time).

  • Improve our website, services, and user experience.

  • Comply with legal or regulatory obligations under Rwanda’s laws.


3. Sharing and Disclosure


We do not sell or rent your personal information. We may share your information only in the following cases:


  • Service Providers: With trusted partners who provide hosting, IT, analytics, or delivery services.

  • Legal Obligations: With regulators, government agencies, or law enforcement if required by law.

  • Business Partners: With your consent, when collaborating on projects such as seed trials or cooperative initiatives.


4. Data Retention


We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


5. Data Protection and Security


We use reasonable technical and organizational measures to protect your personal data, including encryption, secure servers, and restricted access. However, no method of online transmission or storage is 100% secure.


6 . Cookies and Tracking


Our website may use cookies and analytics tools to enhance user experience, analyze traffic, and improve performance. You may manage or disable cookies through your browser settings.


7. Your Rights


  • Under Rwanda’s Data Protection and Privacy Law, you have the right to:

  • Access and request a copy of your personal data.

  • Correct or update inaccurate information.

  • Request deletion of your personal data.

  • Withdraw consent for marketing communications.

  • Object to or restrict processing of your data in certain circumstances.

  • To exercise these rights, please contact us (see Section 11).


8. Third-Party Links


Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third-party sites.


9. Children’s Privacy


Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children.


10. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.


11. Contact Us


If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please contact us:


📧 Email: info@farminginrwanda.com